Terms and Conditions

Use of the WordsRU Web site or the contracting of WordsRU services is acknowledgement and acceptance of the company’s terms and conditions as detailed in this document.

1. CONFIDENTIALITY, OWNERSHIP AND COPYRIGHT OF DOCUMENTS

WordsRU is committed to providing a secure, reliable and confidential service to our customers. We use SSL (secure socket layer) technology with a purpose-built system to ensure the security of file transfers. For more information on our security measures please view the Security Information page.

All of our staff members including our editors have signed confidentiality agreements with WordsRU and their bona fides have been established to our complete satisfaction. For more information on our privacy policy please view the Privacy Statement page.

We take intellectual copyright, classified material and other forms of confidential documents very seriously. The customer retains sole copyright, ownership and control over all materials submitted to WordsRU for proofreading and editing, including any materials subsequently created or developed by WordsRU.

2. CONTENT OF SUBMITTED OR CREATED MATERIALS

Customers are advised that plagiarism and breach of copyright are serious offenses. WordsRU reserves the right to decline requests for price quotes from any potential academic clients whose job involves the reworking of plagiarized content. In situations where copyright infringement or plagiarism is discovered or suspected after a document has been accepted for editing, customers are advised of the serious nature of such breaches and editing will not proceed. For more information on academic papers, copyright and plagiarism please refer to our Academic Editing Policy.

Whilst recognizing the right to free speech, WordsRU reserves the right to refuse to proofread/edit or create any document that advocates or incites violence, hatred or discrimination in contravention of national and international laws.

The information contained in customer documents edited by this service may include opinions or views that are not those of WordsRU or any person associated with WordsRU. WordsRU is not responsible or liable in relation to the use of any information contained in customer documents including misleading or defamatory statements, or the infringement of third party copyright.

Users of the WordsRU Web site are prohibited from posting or transmitting to the site any material that is virus infected, unlawful, threatening, libelous, defamatory, obscene or pornographic, as well as any other material that would violate any law.

3. SERVICE QUALITY AND STANDARDS

WordsRU strives to provide complete satisfaction to our customers through a top quality editing service. For more information, please view our Quality Assurance page . All documents are proofread, edited or created to a high and exacting standard. However, we do not guarantee that edited documents are “perfect” and “error free.”

The customer is responsible for reviewing the edited document upon completion and contacting WordsRU should any errors be discovered. WordsRU will correct any outstanding issues with a document.

WordsRU is not liable for incidental, indirect, consequential, special, punitive or exemplary damages, including lost revenues or profits, loss of business, or loss of data related to this service. This exemption applies to any claim, loss or injury based on errors or omissions, interruptions or any other inaccuracies that may appear on the WordsRU Web site or in an edited customer document.

WordsRU is not obligated to refund the cost of the service in the case of an edited document being less than perfect. We request that the customer contact us if not completely satisfied with the service and we will make every effort to remedy the situation.

4. ACCURACY OF CLIENT INFORMATION

The customer is responsible for providing true and accurate information with respect to their name, address, phone number, email address and all payment details. Failure to provide correct and accurate information can result in a refusal to provide service. The customer assumes all responsibility for any problems, errors and issues, as well as legal liability resulting from such false information. All information submitted by the customer is confidential and secure. Please read our Privacy Statement and Security Information pages for more details.

5. OWNERSHIP AND COPYRIGHT OF BUSINESS NAMES AND WEB SITE CONTENT

The WordsRU Web site http://www.wordsru.com, any subsidiary Web sites and the business name WordsRU are owned and operated by WordsRU. All material on this site and subsidiary sites including services, images, policies, copy and prices are protected by international copyright and trademark law. These names and the Web site content cannot be used, copied, reproduced, republished, transmitted, framed, printed or modified without the express permission of WordsRU.

Anyone wishing to link to the WordsRU Web site or advertise our services should contact us first.

6. REFUSAL OR DENIAL OF SERVICE

WordsRU reserves the right to deny or refuse service to any customer or prospective customer for any reason and without explanation.

7. FINANCIAL FRAUD OR THEFT

WordsRU is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.

8. INDEMNIFICATION

The customer agrees to indemnify and hold WordsRU and anyone associated with WordsRU harmless from any claim or demand, including reasonable fees and costs for the service of an attorney, or as may be made by any third party due to or arising from use of the site or service, or violation of the Terms and Conditions by the customer, or infringement of any intellectual property or other right of any person or entity by the customer.

WordsRU gives no assurances or warranty regarding the accuracy, currency or applicability of any of the Web site contents in relation to specific situations and particular circumstances, and disclaims all liability with respect to such information.

9. TECHNICAL DISCLAIMER

WordsRU is not liable or responsible for service delays resulting from unforeseen circumstances such as technical problems including server or connection issues that are beyond our control. We will make every effort to meet deadlines and communicate with customers in the case of technical problems.

WordsRU is not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus through the use of the WordsRU Web site or system.

10. TERMINATION OF SERVICE AND CONTRACTUAL OBLIGATIONS

In the event a customer violates any or all of the Terms and Conditions contained in this document, WordsRU reserves the right to terminate all service and contractual obligations with the customer. Furthermore, WordsRU may, at its discretion, discontinue or terminate operation of its Web site, services or trading name without notice at any time and for any reason.

A contract between WordsRU and the customer commences as soon as the customer has submitted payment for the service and the payment has been received by WordsRU. Once payment has been received, the customer is confirming that the work is to commence.

Should the customer wish to cancel the service once work has commenced, a credit will be applied to the customer’s account. Refund of money paid is at the discretion of WordsRU and may incur any associated cost incurred by WordsRU, including bank/transfer fees and administrator/editor costs.

The customer is responsible for providing accurate and descriptive requirements to WordsRU at the time of submitting a job, or prior to a quote being issued. These requirements form the statement of work. Failure by the customer to provide correct and accurate information in the statement of work may result in the cancellation of a transaction. Where a transaction is cancelled due to a breach of these terms and conditions, a refund will be offered to the customer of all money paid less any associated cost incurred by WordsRU including bank/transfer fees and editor costs. The customer assumes all responsibility for any problems, errors and issues, as well as legal liability resulting from an incorrect statement of work.

WordsRU reserves the right to cancel service to any customer when a virus is suspected in submitted documents. In the case of a transaction a refund will be issued less any associated cost incurred by WordsRU, including bank/transfer fees, editor costs and virus removal costs.

WordsRU reserves the right to cancel service to any customer for any reason and without explanation.

Account customers submitting work to WordsRU are responsible for paying the monthly invoice in full within 14 days of the date of the invoice. Failure to meet this requirement may result in a termination of services by WordsRU and subsequent action to retrieve arrears.

11. JURISDICTION

WordsRU is governed by the laws of the State of Victoria in Australia and by accepting these terms and conditions you submit to the jurisdiction of the courts in that state.

12. MODIFICATION OF TERMS AND CONDITIONS

The terms and conditions contained herein may be modified, amended, altered, changed, reorganized, rewritten or revoked at any time, for any reason and without notice.

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Editing and Proofreading Services:

WordsRU editing will ensure that your documents are presented in a way that will attract the highest possible quality outcomes.

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